Toyota says sorry

Posted by Marijn Rongen on February 22, 2010 in Random stuff

Toyota says sorry

My parents bought a Toyota Auris some time ago and it had to be checked for the gas-pedal problems plaguing several Toyota models. It was a quick procedure, a reinforcing plate was installed to prevent excessive wear.

As an apology for the inconvenience, my parents received a coupon for a free summer check-up and a small box of chocolates. A nice gesture towards the customer in my opinion.

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